About Thoughtful Keepsakes
The Design Process
My name is Penny Swaim and I am the business owner, photographer, artist and designer of all the products at Thoughtful Keepsakes. I want you and anyone who receives your gifts to be very happy with your purchase.
This is exclusive photography to this website. All photography is personally photographed by me and then designed for space for the poems and quotes so it looks very natural. Then I design the best double mat colors for that photo and offer three beautiful frames. You can click on to view how each frame will look with that photo. Gift wrapping is also available.
I researched to bring you the best poems and quotes for each category, but another thing that is unique about this website is you may write your own or change the verses to make it your own and their is never an added charge for this. Many of the photos have it where you can click on the poem and see how it will look (without your personalization). But as I add new photos, it is no longer added (it takes an extra week to design and takes a lot of harddrive space).
When you order I and my team will design your poem and personalization to fit and look it's best and then print your gift on high quality photo paper that is printed with an eight ink high quality photo printer.
100% Satisfaction Guarantee
I offer a 100% satisfaction guarantee with replacement or your money back including reimbursement for shipping. You will not find this guarantee anywhere else, but you will also not find my unique products anywhere else. This makes your gift one of a kind. I also offer great customer service because a business can only grow for the long term with good word of mouth and repeat customers.
I use high quality paper, ink and materials. The color and detail is much better than your monitor can show because monitor colors vary and the product is viewed at a smaller resolution so your loading time is faster. I print at a high resolution. The print includes an 8x10 double mat with colors to compliment the photo/art.
Please check back often and sign up for the newsletter (please add to your contact list so it does not go into your spam folder) for new products and discounts.
Each product has many verses to choose from depending on the space allowed. If you write your own verse please notice the length of the available verses for that product and use only the length allowed. You may add a before and ending sentiment (to and from) or write none. Don't forget to buy for yourself. An inspirational or home verse perhaps? Also photos can be purchased with no verse.
You are welcome to email me at firstname.lastname@example.org anytime or call us at 303-956-6728 Monday - Friday 10 am to 7 pm mountain time. I will answer all questions. I appreciate any feedback you want to contribute including new product suggestions.
And remember to sign up for the newsletter for new products notification and sale discounts.
This website is a two years old this October 2011. I want to thank all my customers for their purchases and uplifting support. You have been amazing and inspirational. Thank you for your feedback and the wonderful reviews.
Thoughtful Keepsakes offers USPS shipping. The shipping can be viewed in the shopping cart before checkout on the first page for first class and over 13 oz (frames) is parcel post. One matted gift without frame is $2.90 and frames vary from $6 to 11 in the U.S per the state you live. Two day and overnight shipping upgrade can be viewed in the shopping cart before checkout on the third page. USPS Priority shipping is 99% two days, but the post office does not guarantee it and occasionally it is three days.
These are personally created for you, but at this time I am offering shipping within 24 hours Monday - Friday plus shipping time. Orders received late Friday and on Saturday and Sunday will be sent out on Monday.
USPS First Class Mail (3 to 5 days, usually 3 to 4), USPS Priority (2 to 3 days listed, but usually takes 2 days), I live in Colorado, so if you live in a state closer to Colorado you may receive it faster. I ship to Canada with USPS International First Class Mail and shipping time to Canada can take a week or more.</p>
When you add two day or overnight shipping you are moved up in orders and it will ship sooner.
Overnight delivery with USPS is only guaranteed in certain areas and not rural areas, please call me to verify if it is overnight in your area. If it is not offered in your area, you can add FedEx overnight shipping. I will quote you the price over the phone, but it is much more expensive. FedEx Standard Overnight (next day by 4:30 p.m.), FedEx First Overnight (next day by 10 a.m.).
I offer reasonable ground shipping internationally and no surcharge. The shipping can be viewed in the shopping cart before checkout, but most international shipping is $5.00 for the first photo mat and $2.00 for each additional. The frames are heavy so the shipping increases around $20.00 or more for the frames. Only First Class Shipping International is offered, sorry no International priority shipping. These are personally created for you so allow 24 hours plus international ground shipping time can take about a week or more. I ship to Canada with USPS International First Class Mail and shipping time to Canada can take a week or more.